What Makes a Good NetSuite Implementation Consultant?

Plenty of businesses approach a NetSuite implementation like installing any other simple piece of software. However, with this approach, companies never see the full range of advantages that this leading ERP solution can provide.

In fact, treating NetSuite like a plug-and-play fix can lead to mounting frustration as users try to bridge the learning curve without seeing clear benefits. If you want a seamless NetSuite implementation, you’ll want a NetSuite consultant’s support.

The trick, of course, is selecting a consultant you can trust to understand your unique challenges, help you improve your operations, and do so at a lower cost.

In essence, a NetSuite consultant should help you save money, boost productivity, and avoid any potential pitfalls of NetSuite implementation. While not every implementation approach may be the same, we believe the best NetSuite implementation consultants meet the six criteria described below.

What makes a good NetSuite implementation consultant?

1. Certification through NetSuite
2. A focus on processes as much as technology
3. Guides you through change management
4. Is committed to helping you save money
5. Provides ongoing support
6. Has ample NetSuite experience

What do NetSuite consultants do?

A NetSuite consultant is a technical expert or team of experts able to guide your business through the process of implementing and managing the cloud-based NetSuite ERP solution. This includes everything from tailoring a solution unique to your needs through staff training, implementation, and post-go-live support.

These experts should have insight into your industry’s unique needs and be able to identify NetSuite capabilities that can bridge your business process and workflow gaps. Their deep knowledge of NetSuite functionality and analytical approach should drive solutions that help your business realize all the potential benefits NetSuite can provide.

What makes a good NetSuite consultant?

There are plenty of NetSuite consultants from which to choose, but it’s important to select a partner who can best meet your business needs. The following factors can give organizations confidence that their NetSuite implementation consultant can meet their business needs.

1. Certification through NetSuite

There are several levels to NetSuite certification, each of which demonstrates expertise in implementation and administration. NetSuite reports that companies that work with certified professionals experience more effective deployments, and see a greater return on their investment.

Technology on its own can’t fix operational problems—and installing new technology without addressing process changes first can also highlight problems you didn’t know were there. That’s why a good NetSuite consultant will guide you through a business process review that identifies opportunities to align improved processes with superior technology.

Training should be a key part of any NetSuite implementation, but change management is bigger than simply teaching someone to use new software. Change management begins with education for employees and C-suite leaders around common objections. A consultant should help switch to cloud-based processes and make more efficient workflows feel seamless, not stressful.

Making a shift to NetSuite ERP should drive cost savings by making your business more efficient and productive. Your ERP consultant should be equally on board with creating a structure that ultimately saves you money by ensuring you are only paying for the solutions you need, allowing you to scale cost-effectively.

Support can mean different things to different companies. For some, it may mean having immediate access to an expert who can resolve a technical issue. For others, it may mean augmenting your staff with project-specific support or ongoing system monitoring. A good NetSuite consultant should provide the versatility to meet your future needs.

NetSuite has been around since 1998, and it’s evolved in a lot of ways since that time. Consultants who have likewise evolved with this leading ERP solution are rare. Still, this long-term use can provide valuable insight in helping businesses get the most effective ERP implementation for their needs.

Experience is a factor that sets 360 Cloud Solutions apart. We were the third ever NetSuite Partner, and our senior-level team carries more than 125 years’ worth of combined experience in NetSuite knowhow. Contact us today if you’re looking for an experienced partner to support your NetSuite implementation and operation.