If you’re an SMB looking to implement a new ERP system or business management system, it often comes down to SAP Business One vs NetSuite. While both systems have their advantages, there are important things you should know before selecting one for your business. Here are some points worth considering when comparing NetSuite and SAP Business One.

Stability and Predictability

When expansion and scaling to meet the demands of your customer is your ultimate goal, you shouldn’t be forced to integrate new solutions when what you were originally promised does not meet your needs. Unfortunately, SAP Business One has been in such a state of flux, all in the name of “stability,” that ultimately, it’s been the customer that has had to adapt their business to Business One’s limitations.

NetSuite, on the other hand, has designed its systems to accommodate surges and spikes in usage and to scale upward smoothly to address increased volume and transactions.

Support Across Multiple Charts of Accounts

Are you prepared to support additional IT resources to manually integrate, maintain, and monitor?

Back in the day, before ‘global business’ was a household term, it was acceptable to rely on separate databases to support your subsidiaries. Today, however, we’re at a time of unprecedented global communication—and addressing the complex multinational and multi-company needs of mid-market organizations with data integration and visibility is essential. True cloud applications solve this dilemma and provide global access to your most important data. When it comes to multiple COAs then, are you willing to settle for anything other than transparent, fluid communication?

NetSuite’s Multi-Book Accounting feature provides the ability to maintain multiple sets of accounting records based on a single set of real-time financial transactions. This enables businesses to support different managerial and regulatory compliance needs.

Payroll and Time and Expense Management

When it comes to the complexities of payroll and expense management, including filings and deposits for Federal, State, and local jurisdictions, wouldn’t it be nice to leave the paper trail behind? If you’re considering SAP Business One and you’d like to provide web-based time and expense management to your employees, you need to look beyond SAP Business One because it doesn’t provide this functionality. Furthermore, SAP Business One does not provide payroll as part of the solution either. Instead, with both, you’d have to purchase add-on solutions from a third party and continually maintain the ongoing business process integration between the two products.

NetSuite SuitePeople securely weaves people data throughout the Suite, giving businesses complete control over their HR processes. SuitePeople empowers managers and HR professionals to streamline employee information, new hires, employee onboarding, payroll, promotions, and compensation changes—all from a single Suite.

E-Commerce Functionality and Inventory Management

SAP does not offer an e-commerce solution for SAP Business One. In 2009, SAP sold the web-based CRM and e-commerce that it had previously acquired from Praxis Software Solutions to zedIT Solutions. With SAP Business One, if you want to increase your sales through web channels or provide better customer and vendor management through self-service, then you’ll have to purchase and maintain yet another add-on solution. If Matrix Management, Bin Management, and streamlining your fulfillment processes with shipper integration to FedEx, UPS or USPS, be prepared to buy and integrate more add-on solutions.

NetSuite’s native inventory management capabilities—including multi-location tracking, safety stock, re-order points, cycle counts, demand planning, and distribution requirements planning—will help you meet demand and expectations.

SuiteCommerce enables businesses to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly connects e-commerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service.

Robust CRM

If you’re looking for a CRM solution that sales will actually use and that will drive sales behavior, here are some key questions you need to consider:

  • Is it completely web-based so the sales and support team can access the application anytime and anywhere?
  • Can the sales team get the sales and customer information they need via their mobile devices?
  • Does the product provide sales commission management, or is it an add-on solution?
  • Are there any upsell management features to recommend additional items for sales to add to a quote?
  • Does it provide marketing automation capabilities to drive revenue with email or web-based marketing?
  • Does the product provide web-based Partner Relationship Management (PRM) to track
    joint opportunities?
  • Will your customers be able to log in via the web to submit cases, check statuses, and order items?
  • Are there reference businesses with the same size sales organization as yours?

Additionally, wouldn’t it be nice if there were extended CRM functionality beyond the standard sales and service functionality, all fully integrated into its application? Things like sales performance management, partner relationship management, customer and vendor self-service marketing automation? When it comes to SAP Business One vs NetSuite, the solutions don’t even compare.



If you’re looking for the best solution to meet the growing demands of your business, and are struggling to decide between SAP Business One vs NetSuite, we’ll make it easier. Schedule a custom demo today to see how NetSuite can take your business to the next level.


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