Revel Systems Automates Multi-tier Customer Billing & Payment with 360 Subscription Billing for NetSuite
Revel Systems, a leader in the point of sale industry, was experiencing exponential growth that included many larger, multi-tiered customers. These large customers needed to receive one consolidated invoice for all of their establishments that were associated with a common “Bill to” while maintaining individual subscription contracts at the lowest level of their customers’ billing hierarchies.
Working with 360 Cloud Solutions, Revel Systems designed a custom recurring billing solution that leverages our in-house recurring revenue management software—360 Subscription Billing. The solution allowed them to meet their billing requirements right within NetSuite at a granular level while supporting the large data volume it required. It also allowed invoices to be paid using a single payment at the parent level while retaining the individual invoices separately with each of their establishments.
The crux of the solution is triggered via the “Bill To Customer” field on the establishment customer records, which is in turn populated on their related contracts and transactions. Once all of the establishments rolling up to a common “Bill To Customer” have been billed, a single payment is then automatically processed. Finally, an email is automatically sent to a designated contact at the “Bill To Customer” containing a summary of the establishment invoices that were automatically processed and then paid from the consolidated payment.
Products & Services
- 360 Contract Billing for NetSuite
- Multi-Tier Customer Billing
- Consolidated Payment Automation
- Consolidated Billing Email Automation