Heckler Design + NetSuite Success Story | 360 Cloud Solutions

Inspired by the classic tanker desks, and with the skills of local fabricators, the first OnelessDesk was born. Today, Heckler Design has grown to an intensely tight-knit team, supporting hundreds of manufacturing careers.


“360 Cloud Solutions saved us time, money, and headaches. We are a startup company doing everything for the first time, so we value their assistance.” —Sara Hipperson, Heckler Design

Business Challenge

Heckler Design identified several areas in their business in which they wanted to improve and align business processes. One of the top priorities identified was streamlining the sales leads and the lead process as it was becoming an impediment to Heckler’s operations and accounting practices. Additionally, Heckler Design identified the need for a more efficient inventory management system.


Heckler Design engaged 360 Cloud Solutions to assist in the implementation and customization of NetSuite as a unifying enterprise CRM/ERP platform. Further, they now enjoy the benefits of having a single system that can manage customers, vendors, related transactions, and reporting. 360 Cloud Solutions also implemented best practices within NetSuite, assessing Heckler’s current inventory management processes to provide recommendations, documentation, and training of native NetSuite inventory management features.

Products & Services
  • NetSuite In-House Systems Integration
  • NetSuite Process Automation
  • Purchasing and Inventory Management
  • Order to Cash
  • Automation of Manufacturing Processes
  • Real-Time Sales Forecasting


  • Setup and customization of core NetSuite platform
  • Met company-specific accounting requirements
  • Streamlined sales operations
  • Efficient order-to-cash process
  • Streamlined manufacturing process (BTO)
  • Comprehensive warehousing capabilities including order fulfillment


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